Last Updated: June 2026
Welcome to Eswayambhu. These Terms and Conditions govern your use of our website and services. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.
About Us
Eswayambhu is owned and operated by Swayambhu Retail India Pvt Ltd.
Registered Address:
164 C P Tank Road, Opp. 165 Bus Stop, C P Tank, Mumbai – 400004, India
Email: info@swayambhu.in
Phone: +91 81694 17589
Acceptance of Terms
By using this website, creating an account, placing an order, or accessing any content, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
If you do not agree with any part of these terms, please refrain from using our website.
Products and Services
Eswayambhu offers spiritual products, pooja essentials, handcrafted gifts, idols, décor items, brass products, and related merchandise.
We strive to ensure that product descriptions, specifications, pricing, and images are accurate. However, minor variations may occur due to handcrafted production methods, photography, screen settings, or natural material characteristics.
Pricing
All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.
Prices are subject to change without prior notice.
Applicable taxes, duties, shipping charges, and handling fees may be added during checkout where applicable.
Orders
All orders placed through our website are subject to acceptance and availability.
We reserve the right to:
Accept or reject any order
Limit quantities purchased
Cancel orders suspected of fraud or misuse
Refuse service to any customer at our discretion
Once an order is confirmed, customers will receive an order confirmation via email or SMS.
Payment
We accept payments through authorized payment gateways and payment service providers.
By placing an order, you represent that:
You are authorized to use the selected payment method
The payment information provided is accurate and complete
Eswayambhu shall not be responsible for payment failures caused by banks, payment gateways, technical issues, or customer errors.
Shipping and Delivery
Orders are generally dispatched within 24 to 48 business hours.
Delivery timelines may vary depending on location, courier service availability, public holidays, weather conditions, or unforeseen circumstances.
Estimated delivery timelines are provided for reference only and do not constitute a guaranteed delivery commitment.
International orders may be subject to customs duties, taxes, and import regulations imposed by the destination country.
Order Cancellation
Customers may request cancellation within 12 hours of placing the order.
Once an order has been processed, packed, dispatched, or handed over to the shipping carrier, cancellation requests cannot be accepted.
Approved cancellations will be refunded as per our Refund Policy.
Returns and Refunds
Returns, replacements, and refunds are governed by our Refund and Returns Policy.
Customers are encouraged to review the Refund and Returns Policy before making a purchase.
Intellectual Property
All content available on this website, including but not limited to:
Logos
Product Images
Graphics
Videos
Text Content
Design Elements
Brand Assets
Website Layouts
are the exclusive property of Eswayambhu or its licensors and are protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
User Conduct
You agree not to:
Use the website for unlawful purposes
Attempt unauthorized access to website systems
Interfere with website functionality
Transmit malicious software or harmful code
Submit false, misleading, or fraudulent information
Violate applicable laws and regulations
Any violation may result in account suspension, order cancellation, or legal action.
Product Representation
Many products sold by Eswayambhu are handcrafted and may exhibit slight differences in color, finish, texture, size, or detailing.
Such variations are natural characteristics of handmade products and shall not be considered defects.
Limitation of Liability
To the maximum extent permitted by law, Eswayambhu and Swayambhu Retail India Pvt Ltd shall not be liable for:
Indirect damages
Incidental damages
Consequential damages
Loss of profits
Loss of data
Business interruption
arising from the use of our website, products, or services.
Our maximum liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.
Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the content, policies, security, or practices of such third-party websites.
Accessing third-party websites is done at the user’s own risk.
Privacy
Your use of this website is also governed by our Privacy Policy.
By using our website, you consent to the collection and use of information as described in our Privacy Policy.
Force Majeure
Eswayambhu shall not be held responsible for delays or failures caused by events beyond reasonable control, including:
Natural disasters
Government actions
Pandemics
Labor disputes
Transportation disruptions
Technical failures
Acts of God
Governing Law
These Terms and Conditions shall be governed and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra.
Changes to Terms
Eswayambhu reserves the right to modify, update, or replace these Terms and Conditions at any time without prior notice.
Changes become effective immediately upon publication on the website.
Continued use of the website after such updates constitutes acceptance of the revised Terms and Conditions.
Contact Us
For any questions regarding these Terms and Conditions, please contact:
Eswayambhu
Swayambhu Retail India Pvt Ltd
Address: 164 C P Tank Road, Opp. 165 Bus Stop, C P Tank, Mumbai – 400004, India
Email: info@swayambhu.in
Phone: +91 81694 17589