Last Updated: June 2026
At Eswayambhu, we are committed to delivering your spiritual and gifting products safely and efficiently. Please read our Shipping & Delivery Policy carefully before placing an order.
Shipping Coverage
We currently ship across India and to selected international destinations.
For international orders, shipping availability may vary depending on the destination country and applicable import regulations.
Order Processing
All orders are processed within 24 to 48 business hours after successful payment confirmation.
Orders placed on weekends, public holidays, or during special sale periods may require additional processing time.
Once your order has been processed and dispatched, you will receive shipment confirmation details via email, SMS, or WhatsApp.
Delivery Timelines
Domestic Orders (India)
Estimated Delivery Time: 3 to 7 Business Days
Delivery timelines may vary depending on your location, courier partner availability, weather conditions, and local circumstances.
International Orders
International delivery timelines vary by destination country and customs processing requirements.
Customers may experience additional delays due to customs inspections, local regulations, or unforeseen logistical issues.
Free Shipping
We offer Free Shipping on all prepaid orders above ₹3,999 within India.
For orders below the free shipping threshold, shipping charges will be calculated during checkout.
Free shipping offers may be modified, discontinued, or updated at the sole discretion of Eswayambhu.
International Shipping Charges
International shipping charges are calculated based on destination, package weight, dimensions, and applicable courier rates.
Any customs duties, import taxes, VAT, handling charges, or local government fees imposed by the destination country shall be the sole responsibility of the customer.
Delivery Delays
While we strive to deliver every order within the estimated timeline, delays may occasionally occur due to:
Weather conditions
Natural disasters
Public holidays
Transportation disruptions
Customs clearance procedures
Courier service interruptions
Government restrictions
Unexpected operational circumstances
Eswayambhu shall not be held liable for delays caused by circumstances beyond our reasonable control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping and contact information at the time of placing an order.
Eswayambhu shall not be responsible for delivery failures, delays, additional charges, or lost shipments resulting from incorrect or incomplete address information provided by the customer.
Shipment Tracking
Once your order has been dispatched, tracking details will be shared through email, SMS, WhatsApp, or your customer account where applicable.
Customers can use the provided tracking information to monitor shipment progress.
Damaged or Lost Shipments
If your package arrives damaged, tampered with, or incomplete, please contact us within 48 hours of delivery.
To help us investigate and resolve the issue quickly, customers may be required to provide:
Order Number
Photographs of the package
Photographs of the damaged product
Relevant shipment details
Claims submitted after the specified period may not be eligible for resolution.
Multiple Shipments
In certain cases, items from a single order may be shipped separately depending on product availability, packaging requirements, or warehouse logistics.
Customers will be notified if multiple shipments are required.
Contact Us
For shipping-related questions or assistance, please contact:
Eswayambhu
Swayambhu Retail India Pvt Ltd
Address: 164 C P Tank Road, Opp. 165 Bus Stop, C P Tank, Mumbai – 400004, India
Email: info@swayambhu.in
Phone: +91 81694 17589
We appreciate your trust in Eswayambhu and look forward to delivering products that bring devotion, positivity, and spiritual elegance into your space.